Our revenues come from licensing our products and technology
platforms, bespoke software development, maintenance fees, and related
What specific problem does UIB solve?
We solve the problem of how to talk to cloud-connected software, services, chatbots, and devices.
How does UIB do this/What’s UIB’s “secret sauce”?
Users simply add UIB’s UnificationEngine®-powered SmartContact®
as a new contact to their smartphone’s address books, which allows them
to talk to any connected “thing” or service on over 30 of the world’s
most popular communications platforms, including email, SMS, smart
speakers, and social media messaging and chat apps (including WhatsApp,
Twitter, Facebook Messenger, WeChat, LINE, Viber, and many more).
With a UIB SmartContact,
users can talk via natural language voice and instant messaging text to
any device on any channel in any language with or without a mobile app
or virtual assistant.
Who are UIB’s customers?
UIB’s customers include home appliance manufacturers, hospitality companies, telecommunications providers, airlines, museums, government authorities, and many others
Why do customers buy UIB’s products?
Our products enable our customers to create better consumer and
employee experiences while increasing efficiency, productivity, and
revenues while decreasing costs.
What are typical SmartContact use cases across most industry verticals?
Knowledgebase (static — FAQs)
Customer/Cloud Communications (dynamic — CRM/ERP)
Device Controls and Alerts/Notifications (device action/sensor trigger — IoT)
What is UIB’s “claim to fame”?
We built the world’s first intelligent IoT messaging platform.
We act as an independent information “broker.” We are the first
company to separate data, intelligence, and channels, allowing customers
to purchase from whatever combination of vendors best meets their