UIB Videos

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For more videos, please see UIB's YouTube channel at https://www.youtube.com/channel/UC5-Wgrb8fONRY6h9h3o8tGg and Twitter account at https://www.twitter.com/uibglobal.

UIB FAQs

What is the company’s name?
  • UIB (if needed, the company’s full legal name is “UIB Holdings Pte. Ltd.”)
What is UIB’s tagline?
  • Simply Communicate.
What does UIB do?
  • We make human to machine communications simple.
What is UIB’s vision?
  • Our vision is to make human to machine communications as simple and as natural as human to human communications.
What are UIB’s six values?
  1. Respect
  2. Resiliency
  3. Accountability
  4. Open Communications
  5. Smart Thrift
  6. Global Productivity
Who are UIB’s partners?
 When was UIB founded?
  • 2014
How many people does UIB have?
  • 75
How many patent families does UIB have?
  • 19+
Where are UIB’s offices?
  1. Singapore (HQ)
  2. Germany (Stuttgart/Schorndorf)
  3. India (Bangalore, ℅ AMT)
  4. Dubai (opening 2019)
  5. San Francisco (opening 2019)
What does UIB sell?
  • Our revenues come from licensing our products and technology platforms, bespoke software development, maintenance fees, and related services .
What specific problem does UIB solve?
  • We solve the problem of how to talk to cloud-connected software, services, chatbots, and devices.
How does UIB do this/What’s UIB’s “secret sauce”?
  • Users simply add UIB’s UnificationEngine®-powered SmartContact® as a new contact to their smartphone’s address books, which allows them to talk to any connected “thing” or service on over 30 of the world’s most popular communications platforms, including email, SMS, smart speakers, and social media messaging and chat apps (including WhatsApp, Twitter, Facebook Messenger, WeChat, LINE, Viber, and many more).
  • With a UIB SmartContact, users can talk via natural language voice and instant messaging text to any device on any channel in any language with or without a mobile app or virtual assistant.
Who are UIB’s customers?
  • UIB’s customers include home appliance manufacturers, hospitality companies, telecommunications providers, airlines, museums, government authorities, and many others
Why do customers buy UIB’s products?
  • Our products enable our customers to create better consumer and employee experiences while increasing efficiency, productivity, and revenues while decreasing costs.
What are typical SmartContact use cases across most industry verticals?
  1. Knowledgebase (static — FAQs)
  2. Customer/Cloud Communications (dynamic — CRM/ERP)
  3. Device Controls and Alerts/Notifications (device action/sensor trigger — IoT)
  4. Conversational Analytics
  5. Conversational Commerce
What is UIB’s “claim to fame”?
  1. We built the world’s first intelligent IoT messaging platform.
  2. Gartner named us a “Cool Vendor” in Unified Communications and Collaboration Technologies.
  3. We act as an independent information “broker.” We are the first company to separate data, intelligence, and channels, allowing customers to purchase from whatever combination of vendors best meets their needs.
  4. We’ve received the following honors and awards:
    • Winners, ASEAN Rice Bowl Startup Awards Singapore (2018)
    • Winners, Dubai Future Foundation’s Dubai Future Accelerators Cohort 5, Dubai Police (2018)
    • Winners, CompassIntel IoT Innovator Award for Retail and Customer Experiences (2018)
    • Winners, DigiMuse Digital Art and Innovation Awards, National Museum of Singapore (2018)
    • Finalists, Singapore International Chamber of Commerce Awards (2018)
    • Finalists, StartupXpress Finalists, DB Mindbox (2018)
    • Finalists, SAP Pinnacle Awards (2018)
    • Winners, Dubai Future Foundation’s Dubai Future Accelerators Cohort 3, du Telecom (2018)
    • Winners, Webby Awards, Website Features and Design-Technical Achievement (2017)
    • Winners, SAP HANA Innovation Awards, SHOUT Intelligent Broadcast Messaging System (2017)
Where can people download UIB’s white paper?
Where can people subscribe to UIB’s weekly IoT and AI newsletter?