Unified Inbox acquires US Startup Smak to build LifeModes® into its Unified Communications and Social Collaboration PlatformUnified Inbox the social communication and collaboration platform, today announced that it has entered into an agreement to acquire Boston-based Smak (previously available at mysmak.com), for an undisclosed sum.
UIB makes human to machine (H2M) communications simple.
With UIB’s conversational AIoT platform’s Messaging Solution Provider (MSP) APIs, our customers build AI-powered chatbots, virtual assistants, and unified chat solutions (including conversational interfaces) for customer service, e-commerce, facilities management, and smart home device manufacturers. UIB is a WhatsApp Business Solution Provider (BSP).
Our unified chat solutions combine:
- AI + Human Intelligence (HI)
- AI + Devices/Systems
- AI + HI + Devices/Systems
UIB customers can use natural language text and voice on over 30 messaging platforms (i.e., social media chat and messaging apps, smart speakers, VirtualHumans™, and robots) and connect to both IoT devices (i.e., lights, appliances, sensors, cameras, HVAC, etc.) and software systems (i.e., ERPs, telco service provisioning systems, and facilities management platforms). Owning the entire IP-protected messaging + AI + IoT technology stack, UIB provides both on-premise and cloud-based, SaaS implementations.
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