UIB signs three-year MoU with the Dubai Police to expand the use of AI

UIB advances Dubai Police’s vision of pioneering policing and innovative practices for smart security services.

Dubai, United Arab Emirates (January 17, 2019) – UIB Holdings Pte. Ltd. (UIB) today announced that it has signed an agreement with Dubai Police G.H.Q. (Dubai Police). The agreement extends the two entities’ partnership to a “broader spectrum in the field of developing and upgrading applications and innovative solutions that are derived by AI to support in the decision making process and statistical data analysis.”

The signing ceremony took place in Dubai as part of the Dubai Future Foundation’s Dubai Future Accelerators’ (DFA’s) fifth cohort at DFA’s Emirates Towers headquarters. The agreement was signed by Dubai Police Brigadier Dr. Abdulla Bin Sultan on behalf of Commander-in-Chief Major General Abdullah Khalifa and UIB Director of Sales MENA Mr. Gulraiz Khalid Khan. Gartner Cool Vendor-designated UIB also participated in the DFA’s third cohort in 2017.

Dubai Police Commander-in-Chief Major General Abdullah Khalifa said, “Our mission is to place Dubai among the safest and most secure cities in the world through smart, innovative services. We look forward to our continued collaboration and partnership with UIB to achieve our strategic goals.”

UIB CEO Toby Ruckert added, “The Dubai Police has an impressive global reputation for their pioneering use of innovative new technologies to increase safety and security. We are honored to help them realize their vision of security for every citizen, resident, and visitor, contributing to Dubai’s strategic goals.”

Khalfan Belhoul, Chief Executive Officer of Dubai Future Accelerators concluded by saying, “We live in a fast-changing world and Dubai has long realized the significance of keeping pace with future technology and making the best of innovation to shape a better future. Dubai Future Foundation represents the tangible outcome of this vision to define the future in the present.”

His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and the Chairman of Dubai Future Foundation under the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Ruler of Dubai, created Dubai Future Accelerators in 2016 to make Dubai the birthplace for exponential technologies that will shape the course of humanity over the next century.

Learn more about UIB and its UnificationEngine®-powered SmartContact® at www.uib.ai.


About UIB

We make human to machine communications simple.

Named a Gartner “Cool Vendor” in Unified Communications and Collaboration Technologies, global software and services company UIB solves the problem of how to talk to cloud-connected software, services, chatbots, and devices. UIB provides its customers, partners, and developers with omnichannel messaging solutions using its patented UnificationEngine®, Unified AI®, and SmartContact® technologies.

Adding our UnificationEngine-powered SmartContact to your smartphone’s address book, allows you to talk to any connected “thing” or service on over 20 of the world’s most popular communications platforms, including email, SMS, smart speakers, social media messaging and chat apps (including Facebook Messenger, WeChat, and many more).

Our technologies help smart home and connected appliance manufacturers, real estate and PropTech companies, hospitality companies, telecommunications providers, museums, airlines, enterprise software companies, government authorities, and others to increase their revenues, decrease their costs, and delight their users. With a SmartContact in your smartphone’s address book, you can talk via natural language voice and instant messaging to any device on any channel in any language with or without the device’s native mobile app or a virtual assistant.

Learn more about UIB now at www.uib.ai, try out UIB’s UnificationEngine for yourself at demo.unifiedbox.com, and download UIB’s newest white paper at www.uib.ai/whitepapers.


Mr. Gulraiz Khalid (UAE), gulraiz.khalid@uib.ai

+971 50 411 6915

Mr. Ken Herron (US), ken.herron@uib.ai

+1 973-223-1439

UIB Holdings Pte. Ltd.




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Photo: UIB Sales Director Mr. Gulraiz Khalid Khan (left) and Dubai Police Brigadier Dr. Abdulla Bin Sultan (right) shake hands after signing the agreement at Dubai Future Accelerators headquarters in Dubai, UAE.

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Photo: UIB Sales Director Mr. Gulraiz Khalid Khan (left) and Dubai Police Brigadier Dr. Abdulla Bin Sultan (right) sign the agreement at Dubai Future Accelerators headquarters in Dubai, UAE.

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Photo: UnificationEngine® intelligent IoT messaging platform architecture

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Photo: UIB Logo

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Photo: Dubai Police Logo

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About UIB

UIB makes human to machine (H2M) communications simple.

With UIB’s conversational AIoT platform’s Messaging Solution Provider (MSP) APIs, our customers build AI-powered chatbots, virtual assistants, and unified chat solutions (including conversational interfaces) for customer service, e-commerce, facilities management, and smart home device manufacturers. UIB is a WhatsApp Business Solution Provider (BSP).

Our unified chat solutions combine:

  • AI + Human Intelligence (HI)
  • AI + Devices/Systems
  • AI + HI + Devices/Systems

UIB customers can use natural language text and voice on over 30 messaging platforms (i.e., social media chat and messaging apps, smart speakers, VirtualHumans™, and robots) and connect to both IoT devices (i.e., lights, appliances, sensors, cameras, HVAC, etc.) and software systems (i.e., ERPs, telco service provisioning systems, and facilities management platforms). Owning the entire IP-protected messaging + AI + IoT technology stack, UIB provides both on-premise and cloud-based, SaaS implementations.

Chat with UIB’s technology on our website now at uib.ai.