UIB Named Official WhatsApp Enterprise API Partner
Partnership helps intelligent IoT messaging company’s customers to “simply communicate.”
Singapore (December 18, 2018) – UIB Holdings Pte. Ltd. (UIB) today announced that it has been named an official WhatsApp Enterprise API Partner. Customers who use UIB’s award-winning, open omnichannel messaging platform will now have faster access to WhatsApp for their users to securely talk to cloud-connected software, services, chatbots, and devices.
UIB CEO Toby Ruckert said, “With more than 1.5 billion users in 180 countries, we are thrilled to see this UIB partnership with WhatsApp. Every day, more users add UIB’s UnificationEngine®-powered SmartContact® to their smartphone’s address books so they can use WhatsApp to talk to all of their connected ‘things’ and services.”
Michael Goh, Bosch Building Technologies Sales ASEAN Director said, “Bosch’s partnership with UIB allows our customers to easily communicate with our connected products through text and natural language. With UnificationEngine and WhatsApp, we query our intelligent cameras’ metadata for smart city and connected building use cases.”
Ken Ding, Samsung Electronics Director and Head of Product Innovation Team (SEA & Oceania) said, “Our collaboration with UIB leverages UnificationEngine and WhatsApp, enabling Samsung to develop simpler and more meaningful solutions.”
Learn more about UIB and its UnificationEngine-powered SmartContact at uib.ai.
We make human to machine communications simple.
Named a Gartner “Cool Vendor” in Unified Communications and Collaboration Technologies, UIB is a global software and services company. We invented the UnificationEngine® intelligent IoT messaging platform to solve the problem of how to talk to cloud-connected software, services, chatbots, and devices. Available now, global enterprises use UnificationEngine to transform their businesses’ results and government authorities, including smart cities, use UnificationEngine to transform their citizens’ lives.
Adding our UnificationEngine-powered SmartContact® to your smartphone’s address book, allows you to talk to any connected “thing” or service on over 20 of the world’s most popular communications platforms, including email, SMS, smart speakers, social media messaging and chat apps (including WhatsApp, Facebook Messenger, WeChat, and many more).
Our intelligent IoT messaging is helping home appliance manufacturers, hospitality companies, telecommunications providers, government authorities, airlines, hospitals, and others to increase their revenues, decrease their costs, and delight their users. With a SmartContact in your smartphone’s address book, you can talk via natural language voice and instant messaging to any device on any channel in any language with or without the device’s native mobile app or a virtual assistant.
UIB Holdings Pte. Ltd.
UIB UnificationEngine® intelligent IoT messaging platform architecture
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UIB makes human-to-machine communications as simple and as natural as human-to-human communications.
UIB created the world’s first and only, patented, fully-owned, end-to-end multi-channel conversational AI platform that serves as a universal translator and enables communications with any device or person independent of the language and underlying platform.
UIB pioneered the leading H2X* multi-conversational AI platform that provides total customer experience in an end-to-end solution with universal communications and interoperability:
- Removes friction and complexity;
- Integrates all commonly used communications technologies;
- Provides the ability to unify and translate across all channels and devices;
- Integrates with all major AI engines including Google Dialogflow, IBM Watson, Facebook Wit.ai, and others;
- Scalable and futureproof — new messaging platforms, AI engines, and connectors can be integrated once and then scaled across the platform; and
- Provides total privacy and customer data security.
*X = any combination of human, machines, devices, appliances, electronics, robots, sensors, cameras, systems, platforms, software, services, websites, mobile apps, IVRs, smart speakers, virtual humans, AR/VR systems, gaming systems, chatbots, voice bots, virtual assistants, and/or other “things” of the Internet of Things (IoT) with an available API.
UIB’s Independent Software Vendor (ISVs), chatbot builder, and solution developer partners use our APIs to access messaging channels and software communication platforms. With our APIs, they build solutions for transactional and A2P messaging, notifications and alerts, chatbots, virtual assistants, and other conversational user interfaces (including smart speakers, AR/VR, voice, and video). UIB works directly with each platform owner (i.e., we onboard our partners as official WhatsApp Independent Software Vendors (ISVs)). Our over 50+ connected platforms include WhatsApp (UIB is an official WhatsApp Business Solution Provider (BSP)), Apple Business Chat (UIB is an official Apple MSP), Google’s Business Messages (UIB is an official Google MSP), and many others including integrations into Salesforce, MS Teams, Cisco eGain, and many others.