News Release


Cybus’ secure IIoT technology and UIB’s intelligent IoT messaging platform are being used to create innovative industry 4.0 solutions that will make remote monitoring and predictive maintenance easier and more secure for manufacturers and operators of industrial equipment.

CeBIT, Hanover, Germany (22 March 2017) – Cybus and Unified Inbox Pte. Ltd. (UIB) today announced their collaboration of integrating UIB’s UnificationEngine™ intelligent Internet of Things (IoT) messaging platform with Cybus’ Connectware secure connectivity technology.

The partnership will allow easier and more secure machine to machine (M2M), human to machine (H2M), and machine to human (M2H) communications for manufacturers and operators of industrial equipment. This enables innovative industrial equipment manufacturers to provide their customers with data-driven, value-added services such as remote monitoring and predictive maintenance, making it secure and easy to acquire, provide, and use industrial data.

Cybus’ technology bridges the gap between manufacturing and logistics environments’ need for high security and the connected world of digital services. It acts as a translator between protocols and the management layer, which allows easy, precise, and controllable access by authorized data users.

UIB provides natural language communications (NLP) for IIoT machines and equipment. Operators can communicate with their machines through the communications channels they already use. The Connectware + UnificationEngine solution can be easily adapted and developed for machinery, vehicles, sensors, and their components across verticals including discrete and process manufacturing, power plants, and logistics.

“The combination of our technologies brings the benefits of industry 4.0 to manufacturers, making it secure and easy to acquire, provide, and use industrial data. Partnering with UIB means for us to move a huge step forward on our mission to bring the power of the internet to industrial settings. Together with UIB we now are able to offer manufacturers and operators to securely message their machines as easily as they message each other.”

Cybus Head of Marketing and PR Laurent Schueller

“Cybus’ secure middleware enables factory operators to optimize their production while retaining full control of their data. We designed UnificationEngine to enable these same factory operators to remotely set up, control, and receive critical alerts and notifications from their production machines in real-time. The Connectware + UE solution for IIoT enables manufacturers to reap the full benefits of industry 4.0, including remote monitoring and predictive maintenance on the communications channels they already use.”

UIB Chief Marketing Officer Ken Herron

"Both UIB’s and Cybus’ approaches bringing industry 4.0 to manufacturers and operators with legacy machines and equipment leads to a vast variety of new potential use-cases. We see immediate benefits for our existing clients with UnificationEngine, as well as for the wider market. This joint solution brings together our innovations in machine communications with UIB’s global leadership in secure, messaging-based H2M and M2H communications. We’re thrilled to have found such a fantastic platform as UnificationEngine to complement our technology.”

Cybus Head of Marketing and PR Laurent Schueller

“We share a mutual passion for how people engage and interact with their technology. All too often, technology today still gets in the way of workers’ productivity – despite multiple industry 4.0 efforts. And many SMEs still have legacy machines, and can’t afford to replace everything with new smart machines. We believe this partnership can play a critical role in securing a present and futureproof retrofit IIoT kit to better meet our customers’ dual needs for accessing their machines’ data and safeguarding their security. This is just the start, we are excited to continue to grow our partnership to explore further applications of Cybus’ smart networking solution for IIoT with UIB’s intelligent IoT messaging platform for industry 4.0 and smart enterprise.”

UIB Chief Marketing Officer Ken Herron


About Cybus

Founded in 2015 in Hamburg, Cybus develops a smart networking solution for industry 4.0 and the "Industrial Internet of Things" (IIoT). Cybus enables innovative industrial equipment manufacturers to provide its customers from manufacturing and logistics data-driven value-added services, such as remote monitoring or predictive maintenance. The Connectware meets the highest security and data governance requirements, so that factory operators are able to optimize their production and at the same time retain full control of their data.

The locally installed Cybus Connectware bridges the gap between high security requirements of manufacturing and logistics environments and the connected world of digital services. It acts as translator between protocols and management layer, which allows easy, precise and controllable access by data consumers. Cross-data integration into on-site IT systems, local pre-processing (fog computing) and detailed usage statistics are further functions which qualify the Connectware as a central data hub for the modern factory and industrial internet business cases.

Cybus is on a mission to bring the power of the Internet to industrial settings – linking Industry and Internet. Based in Hamburg, Germany, we make it secure and easy to acquire, provide and use industrial data. Thanks to that, we are reshaping the boundaries of industrial use- cases with a true Industrial Internet of Things.

Learn more about Cybus now at:

About Unified Inbox

What if you could talk to your “things” as easily as you message your friends? Unified Inbox is a global intelligent Internet of Things (IoT) messaging company focused on inventing innovative new technologies for smart homes, smart cities, and smart enterprise (including Industry 4.0).

With operations in Singapore, the UAE, India, Europe, and the US, Unified Inbox’s UnificationEngine™ platform brings together Artificial Intelligence with IoT and unified messaging to enable people to talk to their things as easily as they message their friends, on the communications channels they use most — and without the need for an additional app!

Unified Inbox. Simply Communicate.

Learn more about Unified Inbox now at


Issued by: Cybus and Unified Inbox Pte. Ltd.

For further information on Cybus, please contact Mr. Laurent Schueller at Tel: +49 (0) 157 - 321 531 83


For further information on Unified Inbox, please contact Ms. Nush Khan at Tel: (65) 6871-4035;


Unified Inbox

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Unified Inbox



Unified Inbox

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Photos of Mr. Schueller and Mr. Herron

Laurent Schueller, Cybus Head of Marketing and PR

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Ken Herron, Unified Inbox Chief Marketing Officer

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About UIB

UIB makes human-to-machine communications as simple and as natural as human-to-human communications.

UIB created the world’s first and only, patented, fully-owned, end-to-end multi-channel conversational AI platform that serves as a universal translator and enables communications with any device or person independent of the language and underlying platform.

UIB pioneered the leading H2X* multi-conversational AI platform that provides total customer experience in an end-to-end solution with universal communications and interoperability:

  • Removes friction and complexity;
  • Integrates all commonly used communications technologies;
  • Provides the ability to unify and translate across all channels and devices;
  • Integrates with all major AI engines including Google Dialogflow, IBM Watson, Facebook, and others;
  • Scalable and futureproof — new messaging platforms, AI engines, and connectors can be integrated once and then scaled across the platform; and
  • Provides total privacy and customer data security.

*X = any combination of human, machines, devices, appliances, electronics, robots, sensors, cameras, systems, platforms, software, services, websites, mobile apps, IVRs, smart speakers, virtual humans, AR/VR systems, gaming systems, chatbots, voice bots, virtual assistants, and/or other “things” of the Internet of Things (IoT) with an available API.

UIB’s Independent Software Vendor (ISVs), chatbot builder, and solution developer partners use our APIs to access messaging channels and software communication platforms. With our APIs, they build solutions for transactional and A2P messaging, notifications and alerts, chatbots, virtual assistants, and other conversational user interfaces (including smart speakers, AR/VR, voice, and video). UIB works directly with each platform owner (i.e., we onboard our partners as official WhatsApp Independent Software Vendors (ISVs)). Our over 50+ connected platforms include WhatsApp (UIB is an official WhatsApp Business Solution Provider (BSP)), Apple Business Chat (UIB is an official Apple MSP), Google’s Business Messages (UIB is an official Google MSP), and many others including integrations into Salesforce, MS Teams, Cisco eGain, and many others.

Chat with Gartner Cool Vendor and Aragon Research Hot Vendor™ UIB’s multi-patented technology now on our website at Watch our demos on YouTube ( And email UIB today at to get connected to your local reseller partner and learn more about how UIB’s H2X multi-conversational AI platform powers conversational solutions and interfaces to make communications simple!